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Get (more) satisfaction from BT Tradespace
Announcements - 23 July 2008
Join the Tradespace community over at Getsatisfaction.com and get answers, share ideas and get the most out of using BT Tradespace -
What's the main thing you're doing as a company to help the environment?
Your voice - 18 July 2008
This week's BT Tradespace 'Business Issue of the Week' poll seeks to find out what you are doing to help the environment. -
Hello from our new Managing Editor
Announcements - 16 July 2008
Our new Managing Editor, Bian, lets you into her life and her role. -
Tradespace to be flooded with activity!
Announcements - 16 July 2008
At midnight on Saturday 19th July, we'll be running a series of automated tests.
Create a Tradespace community for your customers
Posted 7 December 2007 at 1:32PM by Ivan Croxford in Tips & tricks
BT Tradespace is a great way to promote your business to new customers. With Tradespace Communities we have now got a tool to help us keep up the conversation with existing customers on a regular basis.
At BT, we are working with a few of our account managers to use a private community on Tradespace as a place for our sales guys to talk to their customers, and for our customers to talk to BT and each other about BT! It's an easy way to stay in touch on a daily basis with your customers, to get their feedback, ideas, deal with support issues, and to tell them about news in the business.
So why don't you also set up a community for your customers on Tradespace? It's very easy to do from your Tradespace account, select 'My Communities' and then 'Create a community'. And then invite your customers to join and let the conversations begin!
A private community means only invited members can join. Invites can be sent by any member in the private community. A public community can be joined by anybody.
Let us know how you get on!
Ivan
BT Tradespace Team
Tags: bt tradespace, tradespace communities
Comments
1. Andrew Millar on December 17, 2007 2:28 PM
Just discovered Tradespace today and it certainly looks very interesting.
Being situated in N.Ireland, like many local companies, we look to both mainland UK and to the Republic Of Ireland for business oppotunities. I'm wondering is Tradespace focussed on the UK market?...is BT Ireland launching a similar thing or is Tradespace international?
Andy Millar
2. Ivan on December 17, 2007 6:34 PM
Hi Andy
BT Tradespace has been designed with the international market in mind, not just the UK. For example, our Call Free click to call capability allows people from different countries to place and receive calls. And you don't need to be a BT customer to have a Tradespace, any business can sign up.
We also have a few hundred businesses outside the UK with Tradespaces and some are doing very nicely in search results on Google etc.
That said, our focus has really been on the UK to date and we are talking to our colleagues in BT Ireland about opportunities to do more there. So, your interest is very welcome.
Thanks
Ivan
BT Tradespace Team
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